Datapaq is the world leader in process temperature profiling, and our technical support is available world-wide. A range of service options is available from our main offices in the UK, USA and Germany including re-calibration, software training, troubleshooting, annual service contracts and any necessary repairs.

Datapaq service contracts are designed to give you peace of mind. Included in the service contract is an annual re-calibration of your logger, and free of charge SOFTWARE UPDATES to ensure that you are always using the most up-to-date version.* Logger repairs will be made FREE OF CHARGE (providing that the fault is not the result of misuse). We may even be able to provide you with replacement equipment on loan, if you need it, while your system is off your premises.

All work is carried out by fully-trained, and highly skilled Datapaq Technicians. As with any critical test equipment, regular maintenance will extend the life of your system. If you would like to know more about the Datapaq Customer Service Contracts available in your country contact us today.

*Please note the DOS, Tracker for Windows, Insight and Surveyor™ software packages are regarded as separate products.